AFTER SALES SERVICE
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EMERGENCY SUPPORT

SSET made solutions for individual customer requirements

Whatever in quality guarantee period or out of quality guarantee period, the response should be made within 12 hours after receiving call or email from the customers.
During installation and debugging, "the 12 hours at least technical training" should be given to the technical engineers and operators to make them master the machine operating, programing, daily maintenance, checking and problem resolving. 
Whenever you hit a problem, our specialists are there for you with their vast experience in successful troubleshooting. They remedy faults in no time and get your production up and running again - fast. You also have the option of round-the-clock support tailored to your needs.

SERVICING, INSPECTION AND REPAIR

Whatever your requirements - whether you want a one-off inspection or regular maintenance: we draw up a service and maintenance plan to suit you. On request, we also take over the complete maintenance. This gives you all the benefits of a service partnership with SSET: agreed plant availability, high planning reliability, and access to expertise. In short: you focus on your core business - we look after your machines, equipment, or entire plant.

YOUR BENEFITS
Qualified specialists
Short downtimes, rapid restarts 
Repairs in OEM quality

LONG-TERM MAINTENANCE

It's good to know we also carry out maintenance and that you can trust the know- how and quality of our Service division. We offer you online maintenance, wherever you are in the world. So you benefit from attractive maintenance packages that keep your plants in production.
What you get from a service partnership with SSET group is better plant availability plus the reliability of long-term planning based on our expertise. You can even outsource your complete maintenance operations to us.

SPARE PARTS & LOGISTICS

Customized supply for top plant availability
SSET service offers modular, machine-specific spare parts supply solutions geared specifically to your needs. Whatever you want - from rapid, on-demand individual spare parts supply through regular spare parts packages, to complete warehousing - look no further. Fully included in our warehousing services are planning, procurement, and logistics. The result? You get your spare parts quickly and reliably. Plus, you benefit from planning security, low capital tie-up, and top plant availability ensuring cost-effective production. 
Service Concept
Security and reliable operation on equipment is our highest purpose, we are always adhering to the concept of excess value service as
" Timely, meticulous, full life cycle, full value chain", provide you with the full life cycle service from pre-sale, sale to after-sale,
worry-free service, blend value-added services in any link to closely related to each customer.

 

CONTACT US

Welcome to contact us. We are always waiting

CONTACT INFO

 Tel:0086-574-27825625
 E-mail:
larry@smartsmith.cn
Jenny@smartsmith.cn
  Phone:
0086-13989315283
(Ms.Jenny Zhang)
  Add:Room 603,Building 18,Pan Asian Center, Duantang East Road, Ningbo, Zhejiang, China

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